Frequently Asked Questions (FAQ)

Shipping

How long does shipping take?
Orders are processed within 1–3 business days.

• Economy Shipping: 5–8 business days

• Standard Shipping: 3–4 business days

What are the shipping costs?

• Economy: Free on orders $50+, otherwise from $4.90

• Standard: From $6.90
  Final rates are shown at checkout.

Do you ship internationally?
Yes, to select countries. International delivery takes 7–21 business days. Customs fees are the customer’s responsibility.

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Billing

What payment methods do you accept?
We accept Shop Pay, PayPal, Google Pay, Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, and Elo.

Is tax charged?
Yes. Applicable sales tax is calculated automatically at checkout based on your location.

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Returns & Refunds

What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be unused, in original packaging, with tags and proof of purchase.

Who pays for return shipping?
Customers are responsible for return shipping unless the item is damaged, defective, or incorrect.

How long do refunds take?
Approved refunds are issued to the original payment method within 10 business days after inspection.

Return Address:
9595 Ranch Road 12, Suite 1 & 2, Wimberley, TX 78676, United States